Accentuating "Choose Another Payment Method" Link
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Brett Hausler
Is it possible to accentuate the "Choose Another Payment Method" hyperlink, which sits below Google Pay or Apply Pay on donation pages? Even for people that understand these options, I'm afraid that potential donors won't see that option, causing them to lose their energy and stop the process of making a gift.
Clair Lofthouse
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We are excited to let you know that your suggestion has been implemented! Thank you again for collaborating directly with us to build better fundraising tech.
Clair Lofthouse
Good news! After reviewing all requests, your suggestion has been added to our next roadmap. We do our best to stick to our predictions, but we receive a lot of requests, so there may be unforeseen delays. In the meantime, happy fundraising! You’ll receive email updates about the status of your post. We encourage you to return and vote on others to show your support of additional suggestions. To stay up to date on completed fixes and improvements, as well as new functionality, see our Changelog at https://givelively.canny.io/admin/changelog.
Matt Connelly
in progress
This request is being tackled through our work on a second-generation payment form, which we're in the process of rolling out. More news on the form here:
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Julia Dunn
Fully agree with this. We'd also like to have the option to remove the GPay button entirely from the initial page, and have it show up as an option on the second page under other payment methods, the way Paypal does.
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Cristina Moon
We saw a huge dropoff in donations the first time we used a GiveLively page and think strongly it was because of the GPay button.
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Chi Benedict
It should be a button, we have donors that are not seeing this alternate payment option because it does not stand out and they do not want to use GPay. It is confusing for the donors.
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Rachel McDonnell
I agree, this is a hindrance to conversion, especially for older donors.
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Terry Nagel
I completely agree! This is big problem for us, having to explain verbally that they have to "click on that little link."