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NEW / IMPROVED
Earlier this week, we sent an email showcasing our latest product updates, new features and what’s coming soon
on our powerful, practical and free fundraising platform. View the email here.You can also look back in this changelog for more information about these new and/or improved features, including:
New Features
- test emails for “thank you” messages
- featured videos on Event Ticketing pages
- a new mailing address question field
- Team Fundraising released to all members
- the ability to add new Nonprofit Admin Portal users
- a new Donor Portal providing donors with direct access to donation history, receipts, recurring donation management and more
Product Upgrades
- a new, sleek donation dedication experience
- improved Peer-to-Peer and Team Fundraising pages design
- a campaign search tool in the Nonprofit Admin Portal
- large CSV data exports (of Campaign Pages, of Event Ticketing pages and of Peer-to-Peer Fundraising) emailed to admins
- Team data added to Peer-to-Peer CSV exports
For what’s coming soon and next on deck, check out the email!
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NEW
We've opened to all of our users the ability to collect a donor’s mailing address on some Give Lively donation forms.
This option is now available as a beta feature on Core Profiles and Campaign Pages, in addition to Event Ticketing pages where it has already been possible. Learn more about how to add this functionality. IMPROVED
A variety of security improvements has been implemented to protect against credit card testing.
Learn more about how to protect against card testing. FIXED
A fix has been made to widgets that have an added mailing address question
(launched as an open beta this week, see directly above). They now display red highlights and error messages when required fields are overlooked and the payment method is by ACH/bank transfer. Learn more about how to add the ability to collect a donor’s mailing address and how to use embeddable widgets to collect donations on your website.new
improved
fixed
NEW
We have provided direct access to a personalized 2020 donation summary to each of the nearly 1 million people who made a contribution to nonprofits that used our fundraising platform in 2020.
This was done in anticipation of this year’s U.S. tax season and in compliance with U.S. federal tax law. All donors were advised that this summary (as well as individual receipts) is located in our Donor Portal, just launched in November, and were helped to understand how they can access it. Read how donors can find their annual summary of donations.IMPROVED
Routine code review has led to important optimizations on Event Ticketing pages.
These changes have improved performance and reduced the possibility of unexpected service turbulence. Learn more about how to build an Event Ticketing page.FIXED
Logos load correctly again at the top of thank-you message test emails for Event Ticketing pages.
Learn about how to send thank-you messages (and test them in advance) from Event Ticketing pages.All nonprofit admins can now access the
Organization Setting
tab in the Nonprofit Admin Portal.
This tab includes our Integrations
and Users
sub-tabs. Learn more about the navigation bar in the Nonprofit Admin Portal.All donors who use our Donor Portal can again see their full donation history.
Some donors who had reserved free tickets on Event Ticketing pages had found their history to be empty. Learn more about what and where the Donor Portal is.improved
fixed
IMPROVED
We’re upgrading to the latest version of PayPal and have shared notice that all member nonprofits using PayPal on Give Lively donation forms must also do so.
Importantly, PayPal won’t fully support the current integration starting in the very near future, so we’ve asked everyone to upgrade before February 16, 2021, to ensure uninterrupted access to donations via PayPal. The required steps are described here, with full illustrations, and should take only about 5 minutes by the person with access to the organization’s PayPal business account. One notable benefit of this update is eventual access to additional payment methods, including Venmo. Learn more about our PayPal integration.We have added yet more styling improvements to our Peer-to-Peer Fundraising and Team Fundraising pages
to improve their readability and performance on screens of all sizes. This latest round includes:- adding a Donate to a Team Memberbutton on all Team Fundraising pages to facilitate giving through individual team members
- adding a Join Teamcard on individual Peer-to-Peer Fundraising pages if the fundraiser is part of a team with fewer than five members
- showing no more than four team members (the fundraiser plus three others) on individual Peer-to-Peer Fundraising pages when viewed on mobile devices.
These changes add to previous updates. Learn more about how to set up and use Peer-to-Peer Fundraising and set up Team Fundraising. View a walkthrough of a Team Fundraising page.
FIXED
We’ve repaired an issue reported by a few donors that blocked display of their donations in the Donor Portal.
This was only a display issue. All donations were properly processed and disbursed. Learn more about what and where the Donor Portal is.improved
We’ve adapted our
upgraded primary media selecting tool
for use on Event Ticketing pages.
This allows for:- video to appear in the prominent position at the top of any event page
- an easy-to-use selection between video, an event-specific image or no image at all.
Learn how to add logos and images to an Event Ticketing page, especially a featured livestream if you are planning a virtual fundraising event.
We continue to make styling improvements on our Team Fundraising pages
to improve their readability and performance on screens of all sizes. These changes add to previous updates. Learn more about how to set up Team Fundraising. View a walkthrough of a Team Fundraising page.new
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It's 2021!
That definitely counts as new. Hopefully improved too.Since our last update, we sent out the following important communications:
- A2020-in-review emaillooking at the power of the nonprofit community as it worked together to overcome a year of incredible challenges.It includes statistics about how much money was raised through our platform, including in support of essential services, racial justice organizations, through virtual and livestreamed campaigns/events and more.
- Our ninth and final email in a series of Nonprofit Success Storiesfeaturing proven fundraising strategies, helpful resources and a whole lot of inspiration. Review all emails in this series.
IMPROVED
Nonprofit admins can now send test emails of their thank-you messages for Core Profile pages, Campaign Pages and Event Ticketing pages.
In the Nonprofit Admin Portal, a Send Test Email
button now appears beneath the Body Paragraph field on the Thank You Message
tab for Core Profile, Campaigns and Events. Test emails will only be sent to the address of the person who is logged in to the portal. In the email, merge tags (rather than actual data) will show in the Donation Summary section, but the nonprofit’s name and tailored body text will appear. Learn about how to send thank-you message from your Core Profile, from Campaign Pages and from Event Ticketing pages.A
Clear Address
button has been added to the Event Details page for Event Ticketing in the Nonprofit Admin Portal.
When adding or managing the address of an event on an Event Details page, if you click on Enter Address Manually
, all of the address fields will be revealed. The Clear Address
button beneath them makes it possible to clear them all in one click. Learn more about how to build an Event Ticketing page.We have added more styling updates to Peer-to-Peer and Team Fundraising pages.
On November 20, we first announced slight facelifts, followed by more on December 11. This latest round continues to improve the readability and performance of these pages. Learn more about how to set up and use Peer-to-Peer Fundraising and set up Team Fundraising. View a walkthrough of a Team Fundraising page.FIXED
A bug fix has reenabled the display of the new (version 2) PayPal button on Simple Widgets when used in Safari
, making it once again visible in all browsers. The older (version 1) PayPal button on Simple Widgets still displays on all browsers except Safari. Learn how to integrate our platform with PayPal.new
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NEW
This week we sent our eighth (and penultimate) email in a series of Nonprofit Success Stories
featuring proven fundraising strategies, helpful resources and a whole lot of inspiration. This one focuses on racial and social justice fundraising campaigns
. Review past emails in this series and keep an eye out for next week’s final email with encouraging examples of how our free products can help during this period of end-of-year giving.IMPROVED
We’ve added new functionality to the Donor Portal.
When we launched it three weeks ago, we included a list of features that would be added over time. Some of those are now in place, including the ability to:- view donations by year for three previous years (2018, 2019 and 2020), as well as all together
- sort donations by date, in ascending or descending order
- sort donations by nonprofit, in ascending or descending alphabetical order
- change the payment method for recurring payments (but not yet add new payments, which is coming soon).
Additionally, when users change their email addresses, they will receive an alert email at their old address advising of the change. Learn more about what and where the Donor Portal is.
improved
FAQs have been added to our Donor Portal.
First announced two weeks ago, this secure online feature was built for everyone who has contributed to a nonprofit through fundraising technology powered by Give Lively. And now full explanatory instructions are available via an FAQs
link in the Help
section inside the portal. Read them here to learn more about what the Donor Portal is and how it will be useful to donors.We have added more styling updates to Peer-to-Peer Fundraising pages.
On November 20, we announced slight facelifts to our Peer-to-Peer and Team Fundraising pages. We have added a few more to individual Peer-to-Peer Fundraising pages:- the campaign and, if applicable, team for which an individual is raising funds are now even more clearly represented
- the automatically inherited background color is a lighter shade of the campaign background color to help distinguish between the main Campaign Page and supporting individual Peer-to-Peer Fundraising pages.
new
Yesterday, we shared our numbers about GivingTuesday 2020 — the largest day of global giving in history!
What an amazing day and inspiring kick-off to end-of-year giving in an unprecedented time. Thousands of you, our nonprofit members, relied on our free fundraising technology to power your campaigns and collectively raise $5.1 million
. Visit our Give Lively on GivingTuesday 2020 page to learn more and celebrate your (and our) GivingTuesday accomplishments.new
We are very pleased to have released our long-awaited Donor Portal
, a secure online feature built for everyone who has contributed to a nonprofit through fundraising technology powered by Give Lively.At this moment, donors can use the Donor Portal to do the following:
- view and edit account details (name, email, password)
- view payment methods
- view their donation history
- view receipts for past donations
- view a list of recurring donations
- view the history of recurring donations to a chosen organization
- manage recurring donations, including cancel them.
In the weeks ahead we will be adding the following capabilities:
- update payment methods
- filter donation history by variables other than date
- edit amount and date of recurring donations
- view data associated with individual Peer-to-Peer Fundraising.
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