Changelog

Follow up on the latest improvements and updates.

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The Event Ticketing
Shareable CSV
feature is functioning optimally once again.
This feature creates a link to an auto-refreshing CSV of event attendees, accessible even by people who don't have Give Lively admin access. The fix reinforces the feature, especially for large amounts of data. Learn how to access event attendee data using the “Shareable CSV” feature.
The
Recurring donations
page in the User Portal now clearly explains when Stripe data is unavailable for a recurring donation.
When Stripe data about a recurring donation can’t be retrieved, donors see an alert that reads ”At this time, we are unable to access data about this recurring donation. Please contact the beneficiary nonprofit directly to manage it.” Accordingly, the
Manage
and
View History
buttons do not appear for that donation. Learn how to view a list of recurring donations.
Recurring donations box
It’s fundraising event season. We’ve assembled resources that will help make the most of annual (or special) fundraising gatherings
– galas, outings, signature events and even virtual/livestreamed a-thons. Ask the right technical questions at venues. Set up a best practices event checklist. Be sure to reach out for support. Set yourself up for fundraising event success.
We bolstered the customization of event start times and end times on Event Ticketing pages.
Instead of conforming to a few preset time options, events can now begin and end at any custom time, editable to the minute. Learn how to build an Event Ticketing page.
We simplified the steps to connect Give Lively to Salesforce.
This is part of our ongoing commitment to a refined user experience across Give Lively. Learn how to integrate our platform with Salesforce.
We've adapted our membership application process to account for IRS data delays.
Following our shift to direct reliance on nonprofit data available through the IRS, a handful of nonprofits could not be promptly approved for Give Lively membership. This was due to IRS delays in updating data. We have revised our processes to account for these potential delays without compromising expeditious membership approvals for qualified nonprofits. In some cases, this may require nonprofits to submit additional materials for further verification. Learn what IRS databases we reference for nonprofit data.
We’ve made long-awaited improvements to digital wallets on widgets and the Payment Method page.
Apple Pay is now accepted as a payment method on all of our products, including widgets, and it appears, as does Google Pay, as a payment option alongside all others on the Payment Method screen of our donation form. Read more about these digital wallet updates.
Leading and trailing (empty) spaces accompanying a search terms are automatically trimmed.
This improves the user experience when using the search bar for all reports in the Reports Portal. Explore the donor data available for member nonprofits.
New, detailed error messages now appear if nonprofit admins encounter errors connecting Give Lively to Salesforce.
The Give Lively support team is standing by to help if further assistance is needed. Learn how to integrate our platform with Salesforce.
SF error changelog 2-6-24
We’ve restructured the navigation on our givelively.org website.
Since we launched the current version of the Give Lively website in 2021, so much new detail has been added that the original site navigation no longer suited. To account for everything we have today and allow for future growth, we’ve restructured the navigation. Read about our website’s new navigation.top_nav_bar_2024_op1
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