Add In Memory Of Data To Stripe
under review
Matt Connelly
updated the status to
under review
Katie Pagett
Matt Connelly has there been any movement on making this feature a reality? We recently had a giving influx and needing to dig into giving reports to find out who is giving on behalf of someone and who isn't, has been an added challenge we would love to avoid.
Matt Connelly
Hi Katie Pagett. We haven't prioritized adding this to Stripe as metadata.
Can you share what workflows this would unlock on your end, as opposed to getting the data from the reports in the Give Lively admin portal? Thanks!
Katie Pagett
Matt Connelly Receiving the information in an email when the donation is complete allows us to appropriately response to the donor, rather than needed to go and see if there is a specific reason for the giving. Example being, a donation giving in someone's memory produces a more somber response than a donation given because someone watched a video we posted on social media and was inspired to give.
Matt Connelly
Katie Pagett: Makes sense! We're actually starting to explore implementing our own donation notifications emails, and not just having our members rely on the notifications from Stripe when a payment comes in.
If we added the dedicatee name/type alongside donor + gift info into our own email notification, would that work for your team? Or is there anything about the Stripe specific notification you find helpful?
Katie Pagett
Matt Connelly The metadata Stripe sends is very helpful. Specifically, full name, email, physical address and the total with the break out of covered fee, fee charged, GL tip and donation, with the added bonus of a note for the inmemroy/honor of, would be fantastic.
Katie Pagett
I recently figured out that the note of an "in memory of " donation goes tot he donor, it seems pretty straightforward that GiveLively could send a similar email that is organization focused with the information we need, instantaneously. Rather than needing to log in and dig for information.
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