The recommended dimensions and formats of the primary images on all donation pages have been standardized and updated.
Throughout the Nonprofit Admin Portal, primary images are recommended to be high quality, 2000x1200 pixels (5:3 aspect ratio) and in JPG, JPEG, PNG or GIF file formats. This is the case for Core Profiles (where it’s referred to as a background image), Campaign Pages (Default and Story templates), Event Ticketing pages, Peer-to-Peer Fundraising pages and Team Fundraising pages. Learn how to upload primary images on Core Profiles, on Campaign Pages (see bullet 3b), on Event Ticketing pages (see bullet 2a), on Peer-to-Peer Fundraising pages and on Team Fundraising pages (see item 15).