Dedicated Donations Notification
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Matt Robertson
I realized after exporting some donor data that it shows that an individual donation may be a Dedicated Donation. Would it be possible to include this information in the individual notifications we receive from Stripe that a donation has occurred...somewhere in the metadata. But, make sure it's up front. I don't normally pull donor data from GL and would have never known otherwise.
Nicole Alter
Hi all, I'm trying to organize and aggregate all the different kinds of feedback we're receiving. Feel free to upvote this post (https://givelively.canny.io/nonprofit-admin-portal/p/notifications-for-donations) as well, which is a general suggestion for donation notifications and not necessarily related to dedicated donations. Thanks.
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Brad Nahill
Nicole Alter: Unfortunately that suggestion is only for notifications over a certain amount, which would not solve the problem of not getting notifications for dedicated donations under that threshold.
Nicole Alter
Brad Nahill: Hi Brad, this post has now been updated: https://givelively.canny.io/nonprofit-admin-portal/p/notifications-for-donations. Feel free to add any additional commentary and/or you can link https://givelively.canny.io/data-reporting/p/dedicated-donations-notification.
Nicole Alter
Merged in a post:
Donation notification emails
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Brad Nahill
Every other processor I've worked with offers email notifications for donations. This is especially important for handling donations dedicated to other people. Stripe notifications don't include that info and the only way to currently get it is to export donor data, a very inconvenient step.
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Peretz Goldshmid
That would very nice. On the same note, it really nice if it will also show someplace on SF.
This is a good opportunity to thank you for adding the dedicate feature, our donors use it quite often. Thank you!!
Nicole Alter
Peretz Goldshmid: We have plans to sync the dedication name and type fields to Salesforce in a future Salesforce package release.
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Brad Nahill
Nicole Alter: We don't use Salesforce, so that would also not help our situation.
Nicole Alter
Brad Nahill: My comment was a reply to Rabbi Peretz Goldshmid's comment.
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Nick Farano
Agreed - or an email when the donation is processed