notifications for donations | Voters

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notifications for donations

Samantha Wetzel

I'm not sure why this still isn't a feature, but it would be nice to be notified when someone donates! it's hard to track things when you don't know they are changing, and every other system we've used allows you to set a notification by email.

July 7, 2020

Nicole Alter

Commenting on behalf of Every Meal as they would specifically like to receive a notification for monthly donations.

Nicole Alter

Merged in a post:

Donation Notifications

Christopher White

It would be nice to be able to receive notifications of donations over a certain amount (a limit that can be set in the preferences). I know the automated thank you responses go out upon donation completion, but for those donors that make more significant contributions, we like to reach out personally as well... as soon as possible. Right now, unless we download the donor export data daily (we typically don't receive enough donations to make this worthwhile on a daily basis), there's no way to know when these donations are made. It would be great if we could set up an email notification to be delivered upon completion of the donation to the admin (and/or another contact that handles donor info in our org) for when a donation exceeds a set amount such as $500 (or whatever the set threshold would be).

July 3, 2020

January 13, 2021

Nicole Alter

@Samantha Wetzel please note that donation notifications can be set up through Stripe: https://resources.givelively.org/articles/set-up-notifications-for-every-donation.

GCI

@Nicole Alter: The Stripe notification does not include all of the information (even name). We also do use Stripe or Paypal for other things. It would be useful to get a notification from you directly -- or even just a copy of the thank you message the donor receives.

Kiran Chadha

@Nicole Alter: Hi, every fundraiser should get an email notification when someone donates to their fundraiser. We can't go and check everyday. Only the admins have access to stripe account. We would like this feature ASAP. This is from Kids & Art Foundation. Thanks.

Nicole Alter

@Kiran Chadha: Thanks for the feedback. Feel free to upvote this post in regard to P2P fundraiser notification too: https://givelively.canny.io/peer-to-peer-fundraising/p/notify-fundraisers-of-donations.