Notifications when a recurring donation has stopped. | Voters

Notifications when a recurring donation has stopped.

Lindsay Stevens

When a monthly recurring donation fails to process, it would be helpful to receive a notification on our end so we can reach out to that customer in a timely manner. A notification to be sent to the donor would be nice as well.

September 30, 2020

Peretz Goldshmid

It would also be nice to see a one time donation fail. Donors are not always aware it failed. If we were able to contact the donor, they may want to fulfill their desired donation