Be able to map ticket purchases to different record type than donation
complete
J
Julia Dunn
Would be great if we could map ticket purchases as a custom Opportunity Record Type called "Ticket Purchase" or something to differentiate between a true donation and a ticket purchase. People can also make a donation, so being able to map donations and tickets separately through the same transaction would be helpful. Because they are not the same, since the latter is in exchange for a good or service.
Jonathan Lin
complete
Belated update: we previously delivered a change aimed at
mostly
addressing this request. It is possible in the portal Data Mapping (Donations) section to specify distinct opportunity record type mapping for records created from Give Lively events, vs. normal campaigns.This does not address Julia Dunn's request regarding the separation of additional donations made as part of an event transaction, but we have plans to implement something along those lines in an upcoming release.
Clair Lofthouse
Thanks for your suggestion! A little about how we’ll use your input: we use Canny to help plan for the year ahead and our team engages in discussion threads as we seek feedback for prioritized items. We’ll update this post to let you know whether we plan to incorporate your request into our next roadmap. We receive a lot of requests, so even the greatest ideas might not get implemented right away. Thank you for your patience! To anyone else who reads this, please vote on this request if you would like it to be prioritized. The person who posted and anyone who comments or votes on this post will receive email updates about the status of your post. We encourage you to return and vote on others to show your support of additional suggestions. To stay up to date on completed fixes and improvements, as well as new functionality, see our Changelog at https://givelively.canny.io/changelog.