Allow donors to update financial information
Donors should be able to update their credit cards when they expire (and should be prompted to do so before gifts start to fail).
BCC Org Users on Donor Thank You Letters/Gift Acknowledgements
For org tax records and in case donor does not receive, it helps to be copied on thank you letters/receipts/acknowledgements.
Allow donors to leave a note.
our donors love to leave little notes when they make their donations.
Allow donors to give in their local currency
We regularly hear from potential donors who express frustration that they can only be charged in USD. A detection of local currency by IP address and a dropdown/any ability to change the currency would be fantastic — and 135+ currencies are already supported in Stripe: https://stripe.com/docs/currencies/conversions #stripe
Notify monthly donor of payment
Can we have the option to have monthly donors receive an email notification when their next monthly payment either is upcoming or was just made?
acknowledgements for monthly donors
We have numerous monthly donors but when their monthly transaction runs, they only get a receipt. It would be better if there was a capability to have the monthly donor receive a acknowledgement letter, not just a receipt.
Customize "In Honor/Memory" Of Email
Hello, if possible, it would be great to be able to customize the email that people receive when someone donates in their honor. For example, right now it says "this donation will help [org name] further their vision and mission." If we could customize that part, that would be amazing!
It would be great if donors could designate their gifts to specific areas within one campaign. Some of our donors provide matches/challenges for specific areas of need to entice more donations.
Process Fees for Recurring Donations
It seems that the Processing Fees through Stripe vary each month when a Guest signs up for Monthly Recurring Donations. Because of that, Give Lively asks the donor to cover fees that still do not cover the entire amount.
Allow Donors to Change Donation Amount
We have donors who wish to update their monthly donation amounts (Increase/Decrease) but currently, the only way for them to do this is to cancel their existing donation and then sign up for a new one. It would be very helpful (and a significantly improved user experience) to allow the donor to update their monthly donation amount in their user portal with having to sign up again.