Allow donors to leave a note.
our donors love to leave little notes when they make their donations.
Customize Recurring Donation
Allow campaigns to be created without the recurring donation setting turned on. Also allow recurring donations to be done annually.
acknowledgements for monthly donors
We have numerous monthly donors but when their monthly transaction runs, they only get a receipt. It would be better if there was a capability to have the monthly donor receive a acknowledgement letter, not just a receipt.
Show organization name rather than Give Lively on donor's Apple Pay transaction history
When donating via Apple Pay, the transaction history shows "Give Lively" as the organization and " secure.givelively.org " as the location. We would like the organization name to be our organization's name rather than "Give Lively" so it is clear to donors that they donated to us. Having the location as " secure.givelively.org " is acceptable.
Allow donors to make a pledge
If donors are not ready to make a payment but want to pledge their support, offer a pledge option with a date, amount, and payment method.
Allow donors to update financial information
Donors should be able to update their credit cards when they expire (and should be prompted to do so before gifts start to fail).
Allow donors to update their gift amounts.
Donors want to increase or decrease their donations and it's significant work for the charity to respond, cancel the gift and then ask them to restart their giving.
Customize "In Honor/Memory" Of Email
Hello, if possible, it would be great to be able to customize the email that people receive when someone donates in their honor. For example, right now it says "this donation will help [org name] further their vision and mission." If we could customize that part, that would be amazing!
Allow Quarterly Donations
In addition to the option to make recurring monthly donations, it would be great if donors had the option to give annually or quarterly.
Allow donors to give cents
What we have found resonates with donors is giving an amount that is significant in some way, in that it is tied back to the cause. As an example, our class is the West Point Class of 2004, and we would like our donors to be given the option of giving $20.04/month. We would pay more for this feature if you can accommodate. Please let me know.